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Practice Manager vs. Office Manager: Which Aligns Best with Your Healthcare Career Goals?

Date
August 31, 2022
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A healthcare practice manager works in an office.

Managing a healthcare practice can be challenging. A 2021 American Medical Association white paper, for example, cited the burden of administrative responsibilities as one of the most significant challenges for physician-owned private practices.

But the job titles and responsibilities of the skilled professionals who oversee managerial and administrative functions — such as practice manager and healthcare office manager — can vary across healthcare organizations.

When comparing practice manager vs. office manager roles, it’s important to note that both are key positions, and their responsibilities sometimes overlap. Both may have responsibilities in areas such as supplies and inventory control. But the positions are significantly different. In general, a practice manager will have more high-level responsibilities and a higher level of education than an office manager.

In common usage (and throughout this article), a practice manager is an individual who oversees the management and administrative functions for a healthcare organization. An office manager is an individual who can work in any industry and performs general administrative duties, including entry-level duties that require minimal training. Those considering a Healthcare MBA program can benefit from understanding these differences.

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Practice Manager vs. Office Manager — Job Role and Responsibilities

Examining the roles and responsibilities of practice managers and office managers can help distinguish between the two positions.

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Practice Manager Role and Responsibilities

As employment website Indeed explains, a practice manager’s role is to oversee all of a healthcare organization’s business, office and staffing functions. This can include:

With responsibility for multiple functions, practice managers need to have strong skills in areas such as communication, leadership, organization, time management and conflict resolution.

Their skills enable practice managers to work in settings such as:

Practice manager positions also have varying degrees of seniority. For example, the Medical Group Management Association (MGMA) notes that practice manager positions can include:

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Office Manager Role and Responsibilities

Unlike practice managers, office managers can work in any industry (including healthcare). According to Indeed, office managers oversee an office’s daily operations, which can entail:

If they work in a medical practice, office managers can have duties such as:

Regardless of where they work, office managers benefit from having skills in areas such as interpersonal communication, organization and multitasking.

As employment website CareerExplorer notes, because office managers can work in almost any industry, they have many potential employers. For example, they can work for:

Similar to practice manager positions, office manager positions can vary by seniority. For example, office software firm Eden Workplaces categorizes office manager positions in the following levels:

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Practice Manager vs. Office Manager — Education and Certification Requirements

The differences between practice managers and office managers become clear when comparing their requirements for education and relevant certifications.

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Comparing Educational Requirements

According to Indeed, practice managers:

In contrast, office managers:

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Certifications to Strengthen Credentials

Both practice managers and office managers can enhance their qualifications by earning certifications. Examples of practice manager certifications include:

Office managers can earn certifications such as:

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Practice Manager vs. Office Manager — Salary and Job Outlook

Salaries for practice managers and office managers reflect the differences in their responsibilities. According to Payscale, as of June 2022:

Job growth expectations for both positions are promising. The U.S. Bureau of Labor Statistics (BLS) projects that employment of administrative services and facilities managers will grow 9% between 2020 and 2030, which is slightly higher than the BLS’s projection of 8% job growth across all occupations.

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Find a Career Where Business and Healthcare Intersect

When they put their unique skills and expertise to use, both practice managers and office managers play vital roles. Practice managers, in particular, can use their talents to help address many of the challenges that healthcare organizations face. If you are interested in working in healthcare administration or management, explore George Washington University’s online Healthcare Master of Business Administration program. Offering coursework that prepares students for roles in healthcare leadership, the program could be a springboard toward fulfilling your career ambitions. Start expanding your business and healthcare management expertise today.

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Sources

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